• Enve Dog Food
    Partners Pet Supermarkets Group Ltd
    North Orbital Road,
    St Albans,
    Herts, AL2 1DL
  • All Email & phone enquiries are dealt with Monday – Friday from 9am to 4pm
  •  01727 829982
  • Please note our office is not constantly manned but if you leave a voicemail we get your voicemail emailed to us directly and we will come back to you asap, or alternatively please email us below. 
  • teamenve@envedogfood.com
  • https://www.envedogfood.com

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery is free when you spend £20 or over.

Which payment methods are accepted in the Online Shop?

All Major Credit Cards are excepted via stripe and we also take paypal and Amazon Pay (Please note there is a charge for using paypal of £1 due to there high processing fees)

How long will delivery take?

Delivery is 48h and should go out that same day if you order before 11am.

DPD then send you a text message on the day of delivery so make sure you use a mobile number on your order or download the DPD app to track and change your delivery, or let them know where to leave it etc.

How secure is shopping in the Online Shop? Is my data protected?

Your data is very safe and something we take very seriosly, for full exsplanation regarding our Data Protection policy please click here https://envedogfood.com/privacy-policy-2/

What exactly happens after ordering?

Your order is sent to our supplier automatically for fulfillment and dispatched as fast as possible direct to your door.

Do I receive an invoice for my order?

Yes indeed you will recive your invoice once your order and payment has been processed. If you do not recive an email from us please look in your spam folder.

Send us an email

    We aim to answer your enquirary as soon as possible but if you require a faster reply please contact us through messenger via our facebook page @  Envedogfood